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Data Privacy

SmileV SAS, publisher of www.patine.fr, collects personal data on the customer consulting the site www.patine.fr, in particular through the use of cookies in accordance with current legislation.

This data collection is carried out:

- when the customer creates an account,

- when the customer subscribes to newsletters

- when the customer places an order or a return request on the site,

- when the customer contacts Customer Service

- when the Customer participates in a promotional game/competition,

- when the customer browses the site and consults articles,

The data collected is intended for the use of SmileV SAS. They are necessary for the processing and management of customer orders as well as commercial relations between the site and the Customer. They also allow SmileV SAS to provide the Customer with personalized services and to improve the relevance of the information offered to them.

SmileV SAS is responsible for their processing. They may be transmitted to the companies and subcontractors used by SmileV SAS as part of the execution of orders and services offered.

In accordance with the law of January 6, 1978, the user has the right to access, rectify, modify and delete data concerning him. The user can expressly object to the disclosure of their contact details. To do this, simply report it by writing to PATiNE 135 rue de Belleville 75019 PARIS


The User must complete all fields of the account creation form or any information entry form on the Site with the exception of fields displayed as optional.

Any failure to respond will result in the account not being created.


The User can subscribe to the newsletter and thus choose to be informed at regular intervals of the offers offered on the site www.patine.fr. You can unsubscribe at any time by clicking on the link provided for this purpose located at the bottom of each newsletter.


The Customer's postal address and telephone number are necessary for the processing and management of orders as well as commercial relations between SmileV SAS and the Customer.

SmileV SAS uses this personal data for commercial prospecting purposes. At any time, the Customer has the possibility to object simply and free of charge by mail to the following address: PATiNE 135 rue de Belleville 75019 PARIS


SmileV SAS may use the Customer's mobile phone number for order management and may also use it for commercial prospecting purposes. At any time the customer has the possibility to object simply and free of charge by mail to the following address: PATiNE 135 rue de Belleville 75019 PARIS


Definition of cookie:

A cookie is a small text file that is placed or stored on your terminal (computer, tablet or mobile device) when you visit a website. The cookie allows a site to recognize you, help you navigate from page to page on a website, provides secure connections and remembers your preferences on future visits.

SmileV SAS uses cookies to recognize the User (Customer or not) when connecting to the Site.

Deleting cookies:

The User can deactivate cookies stored on their terminal at any time. To do this, all they need to do is select the appropriate settings in their browser. However, this deactivation will have the consequence of preventing access to certain functionalities of the Site allowing you to personalize the services offered by the Site.

The different types of cookies used

Strictly necessary cookies: these cookies allow you to navigate the Site and are essential for the proper functioning of the Site. Their deactivation will cause difficulties in using the Site and will have the effect of preventing access to certain features.

Functional cookies: these cookies allow you to remember your preferences and your choices in order to personalize your experience on the Site.

Performance and statistical cookies: these cookies collect information on how Users use the Site (the number of visits, the number of pages viewed, visitor activity) via the Google Analytics analysis tool. These cookies also allow us to identify and resolve problems with the operation of the Site and to improve it.

Advertising cookies: these cookies record information to send you personalized advertisements tailored to your interests. They also help us to count the activity of our advertising spaces, to measure the audience, etc.).

Partner cookies: these cookies placed on the terminal by partner companies make it possible to identify the items viewed or purchased on the Site and to collect navigation data in order to personalize the advertising offer which is addressed to the User/Customer by outside the Site. As part of this type of advertising partnership, SmileV SAS may be required to transmit to the partner data concerning the articles consulted by the Customer while browsing the site as well as the nature of their purchases. The Customer can refuse these cookies at any time by selecting the appropriate settings in their browser. This refusal will have the consequence of preventing access to certain functionalities offered by SmileV SAS partner companies.

Managing cookies:

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.

Disabling cookies via major browsers:

Internet Explorer

1) In the “Tools” menu, select “Internet Options”

2) Then click on the “Confidentiality” tab

3) Click on the “Advanced” button to display the window

“Advanced privacy settings”.

4) Then check the “Ignore automatic cookie management” box, then select “Refuse” and save your preferences by clicking “OK”.

Mozilla Firefox

1) In the menu at the top of the page click on “Tools”, then “Options”

2) Select the “Privacy” tab

3) Configure the “Retention rules” menu, click on “use personalized settings for history”

4) Uncheck the “accept third-party cookies” box and save your preferences by clicking “OK”.

Google Chrome

1) In the menu, click on “Settings” then “Show advanced settings”

2) Select the “Confidentiality” tab then the “Content Settings” menu.

3) Check the “Block cookies and data from third party sites” box and save your preferences by clicking “OK”.


1) In the menu at the top of the page, click “Safari”, then “Preferences”

2) Click on the “Privacy” tab

3) Uncheck the “Accept cookies” box and save your preferences.

Deactivation via an interprofessional platform:

You can also connect to the Youronlinechoices site, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.

This European platform is shared by hundreds of advertising professionals on the Internet and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used in order to adapt the navigation of your terminal to the advertisements that may be displayed there: http://www.youronlinechoices.com/fr/controler-ses-cookies/.

Please note that this procedure will not prevent the display of advertisements on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.


SmileV SAS uses web beacons on certain pages of the Site which allow us to count the number of visitors to the page. These web beacons may be used with some of our commercial partners, in particular to measure and improve the effectiveness of certain advertisements.

The information collected via these web beacons is anonymous and makes it possible to know the use of certain pages of the Site, in order to better assist Users of the Site.


The site www.patine.fr uses plug-ins from the social network Facebook, operated by the company Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter “Facebook”).

If the Customer is connected to Facebook while browsing the site www.patine.fr, Facebook will be able to directly link their visit to their Facebook user account. If the Customer interacts using the plug-ins, for example by clicking the "Like" button or leaving a comment, the corresponding information will be transmitted and stored on a Facebook server. They will be published on the Customer's Facebook account.

If the Customer does not want Facebook to link the information collected through SmileV SAS to his Facebook user account, he must disconnect from Facebook before visiting www.patine.fr.